How to re-invite a user

When a new user is added, PeopleKeep automatically sends an invitation email that includes information needed to set up a password and log in.

PeopleKeep gives you the option to re-invite the user if the recipient didn’t see or open the email when it initially went out.

Re-inviting a user:

Step 1: To resend the benefit invite to an employee, go to Manage People

Step 2: Click the three dots under actions.

Step 3: Select RESEND INVITATION from the drop-down menu.

Important to know:

If the status button says ACTIVE, the employee has already logged in to their account. They can request a password reset link from the login page if needed.